Customer Care

At Chesapeake Utilities, our Customer Service Representatives are dedicated to providing the help and support you need to get the most out of your energy service.

Please continue to browse through our Customer Care site. You will find information concerning payment options, seasonal service, how to read your meter and bill. You can set up an account, stop service, update account information, request the budget plan and find other helpful information.

Manage My Account

For your convenience, there are several ways you can pay your utility bill.

Meter Reading

Your bill is based on readings taken once a month at your home or business by our Meter Readers. Expect to receive your bill soon after your meter is read.

Rights & Responsibilities

Learn about our billing policies and your rights and responsibilities as a customer.

Contact Customer Service

Questions about your bill or scheduled service? Please contact our offices Monday – Friday, 8 am – 5 pm, at 800.427.2883.
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