At Chesapeake Utilities, our Customer Service Representatives are dedicated to providing the help and support you need to get the most out of your energy service.
Please continue to browse through our Customer Care site. You will find information concerning payment options, seasonal service, how to read your meter and bill. You can set up an account, stop service, update account information, request the budget plan and find other helpful information.
Your bill is based on readings taken once a month at your home or business by our Meter Readers. Expect to receive your bill soon after your meter is read.
Rights & Responsibilities
Learn about our billing policies and your rights and responsibilities as a customer.
Customer Care Guide
Click to view our user-friendly Customer Guide on Natural Gas, Conservation, Safety Tips & Ways to Save.
Contact Customer Service
Contact our Customer Care team by calling 800.427.2883, Monday – Friday, 7 a.m. to 6 p.m. Contact Us »