How to Protect Yourself
- Chesapeake Utilities will never ask or require a customer with a delinquent account to purchase a prepaid debit card to avoid disconnection of service.
- Customers can make payments online, by phone, automatic bank draft, U.S.P.S. mail or at any one of our authorized payment locations.
- Customers with delinquent accounts will receive past due reminder notifications. Customers would never receive a single notification by phone one hour before disconnection of service.
- If you suspect someone is trying to scam you, hang up and call the local police and then contact Chesapeake Utilities at 800.427.2883. Never call the phone number that the scammers provide.
For more information on avoiding and reporting scams, visit Consumer.ftc.gov.