CHESAPEAKE HOME > CUSTOMER INFORMATION > CUSTOMER SURVEY

Your opinion counts! So, please take a few minutes to complete this survey. Simply check the box that best describes your impression of Chesapeake's service. Additional space is available if you wish to add information we did not cover by the survey questions.

Please check the box that best describes your impression of Chesapeake Utilities' service. If a question does not apply please select "N/A".


FOR CUSTOMERS WHO WE COMPLETED A SERVICE CALL FOR OR WE ADDRESSED SOME TYPE OF CUSTOMER QUESTION.

How would you describe our service at the time of your office visit or telephone call?
Poor     Fair     Adequate     Good
 Very Good     Excellent   N/A

How would you describe the service you received from our Customer Service Rep.?
Poor     Fair     Adequate     Good
 Very Good     Excellent   N/A

How would you describe the service you received from our Service Technician?
Poor     Fair     Adequate     Good
 Very Good     Excellent   N/A

How would you describe the instructions our Service Technician provided you?
Poor     Fair     Adequate     Good
 Very Good     Excellent   N/A

How would you describe the instructions our Service Technician provided you to detect the smell of natural gas?
Poor     Fair     Adequate     Good
 Very Good     Excellent   N/A

How would you describe your experience with Chesapeake Utilities?

Poor     Fair     Adequate     Good  Very Good     Excellent   N/A

COMMENTS:
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