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Special Payment Options
and Assistance Programs

Alternate Payment Options. If you are experiencing difficulty in paying your gas bill, please give us a call. Our Customer Service Representatives may be able to assist you with setting up a payment plan.

Seasonal Billing Address. If you plan to be away from your service address for an extended period of time, you may have your billing address temporarily changed. Simply notify us before your departure to have your gas bill forwarded; then contact your local customer center before you return.

Budget Payment Plan. If you are a Delmarva Peninsula residential heating customer, you qualify for our Budget Payment Plan that will spread out your winter heating bills. Your monthly payments will be based on the past consumption history at your service address. If needed, we may adjust your payment amount during the heating season. Please note that all monthly payments under this plan must be made by the scheduled due dates. For additional information or to sign up for the Budget Payment Plan, please call your local customer center.



Special Assistance Programs
Available in the Delmarva Region


Sharing Program. Our Sharing Program helps our Delmarva area customers who may need assistance with their gas heating bills. If you are elderly, disabled or live on a fixed income, Sharing may provide a grant towards your gas-heating bill. You may apply for this Chesapeake sponsored program through the following offices:

In Delaware:


New Castle & Kent Counties
The Sharing Program, C/O Catholic Charities
121 Loockerman Street, Dover, Delaware 19901
302.674.1782
Sussex County
The Sharing Program, C/O Salvation Army
350 Virginia Avenue, Seaford, Delaware 19973
302.628.2020

Public Energy Assistance Programs

Energy assistance is available to low-income families in our service territories. Applications are available at the following locations:


New Castle County Catholic Charities
1714 West 9th Street, Wilmington, Delaware 19809
302.654.9295
Kent County Catholic Charities
121 Loockerman Street, Dover, Delaware 19901
302.674.1782
Sussex County Catholic Charities
21 Chestnut Street, Suite 2, Georgetown, Delaware 19947
302.856.6310
 




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