|



|
|
|
|
|
Special Payment
Options and Assistance Programs
Alternate Payment
Options. If you are experiencing difficulty
in paying your gas bill, please give us a call. Our Customer Service
Representatives may be able to assist you with setting up a payment
plan.
Seasonal Billing
Address. If you plan to be away from your service address
for an extended period of time, you may have your billing address
temporarily changed. Simply notify us before your departure to have
your gas bill forwarded; then contact your local customer center
before you return.
Budget Payment
Plan. If you are a Delmarva Peninsula residential heating
customer, you qualify for our Budget Payment Plan that will spread
out your winter heating bills. Your monthly payments will be based
on the past consumption history at your service address. If needed,
we may adjust your payment amount during the heating season. Please
note that all monthly payments under this plan must be made by the
scheduled due dates. For additional information or to sign up for
the Budget Payment Plan, please call your local customer
center .
Special Assistance Programs Available in the Delmarva
Region
 Sharing
Program. Our Sharing Program helps our Delmarva
area customers who may need assistance with their gas heating bills.
If you are elderly, disabled or live on a fixed income, Sharing may
provide a grant towards your gas-heating bill. You may apply for
this Chesapeake sponsored program through the following
offices:
 In
Delaware:

 |
New Castle & Kent Counties The
Sharing Program, C/O Catholic Charities 121 Loockerman
Street, Dover, Delaware
19901 302.674.1782 |
 |
 |
Sussex County The Sharing Program,
C/O Salvation Army 350 Virginia Avenue, Seaford, Delaware
19973 302.628.2020 |
 |
Public Energy Assistance
Programs
 Energy assistance is
available to low-income families in our service territories.
Applications are available at the following
locations:

 |
New Castle County Catholic
Charities 1714 West 9th Street, Wilmington,
Delaware 19809 302.654.9295 |
 |
 |
Kent County Catholic Charities 121
Loockerman Street, Dover, Delaware
19901 302.674.1782 |
 |
 |
Sussex County Catholic
Charities 21 Chestnut Street, Suite 2,
Georgetown, Delaware 19947 302.856.6310 |
 |
|
|