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Special Payment
Options
and Assistance Programs
Alternate Payment
Options. If you are experiencing difficulty
in paying your gas bill, please give us a call. Our Customer Service
Representatives may be able to assist you with setting up a payment
plan.
Seasonal Billing
Address. If you plan to be away from your service address
for an extended period of time, you may have your billing address
temporarily changed. Simply notify us before your departure to have
your gas bill forwarded; then contact your local customer center
before you return.
Budget Payment
Plan. If you are a Delmarva Peninsula residential heating
customer, you qualify for our Budget Payment Plan that will spread
out your winter heating bills. Your monthly payments will be based
on the past consumption history at your service address. If needed,
we may adjust your payment amount during the heating season. Please
note that all monthly payments under this plan must be made by the
scheduled due dates. For additional information or to sign up for
the Budget Payment Plan, please call your local customer
center .
Special Assistance Programs
Available in the Delmarva
Region
Sharing
Program. Our Sharing Program helps our customers who may need financial assistance with their heating bills. If you are elderly, disabled or live on a fixed income, Sharing may provide a grant toward your heating bill each calendar year. You may apply for this Chesapeake sponsored program through your local Energy Assistance Office.
Click here for more information on SHARING.
Sharing Donations Sharing is funded by donations from Chesapeake’s customers, employees and corporate sponsors. If you would like to make a tax-deductible donation, please mail your contribution to:
Sharing • P.O. Box 1678 • Salisbury, MD 21802-1678 (Please do not send cash.)
Public Assistance
Programs
Energy assistance is available to income eligible families in our service territories. Applications are available at the following locations:
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New Castle County Catholic
Charities
2601 W. Fourth Street, Wilmington,
Delaware 19805
302.654.9295 |
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Kent County Catholic Charities
1155 W. Walker Road, Dover, Delaware
19904
302.674.1782 |
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Sussex County Catholic
Charities
406 S. Bedford Street, Fuel Assistance-Ste. B,
Georgetown, Delaware 19947
302.856.6310 |
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Additional assistance may be available by contacting:
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Division of Economic Services (Social Services)
302.378.5770 - New Castle County
302.739.5301 - Kent County
302.856.5340 - Sussex County
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Georgetown State Service Center
413 E. Market Street, Georgetown, DE 19947
302.856.5574
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Salvation Army - Sussex County
601 N. Dual Hwy, Seaford, DE 19973
302.628.2020
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Laurel Service Center
440 N. Poplar Street, Laurel, DE 19956
302.875.2289
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Bridgeville Service Center
400 Mill Street, Bridgeville, DE 19933
302.337.8261
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Community Action Agency
308 N. Railroad Ave, Georgetown, DE 19947
302.856.7761 - Emergency Fund
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