To Apply For Service: You may initiate a new account or transfer an existing account by simply completing our online application, or by calling your local Chesapeake Utilities office. Click here to learn: Where's my nearest office?

If you need same day or next day service, you may apply in person if you wish to expedite the application process. Our Customer Service Representatives will need to know your name(s), social security number, new service address, billing address (if different), former service address (if applicable), home telephone number, employer and employer's telephone number, and the date you wish to initiate your natural gas service. After we receive your information, one of our trained natural gas service coordinators or service professionals will visit your home and ensure everything is ready to start your natural gas service.

We will send you an application to sign if we receive your customer information over the telephone or with an on-line application. We need to receive your signed application and security deposit (if required) to activate your service.

We may require a security deposit if you rent a house or apartment. We hold and manage security deposits under the guidelines set forth by the state Public Service Commission (PSC). We will return your security deposit along with interest earned to you after one year of service provided you have paid your bills on time. Interest earned is based at the rate prescribed by the Public Service Commission.

For additional information about your natural gas service, feel free to contact your natural gas service coordinator,

In New Castle and Kent County, Delaware: Please contact our representative at (302)-734-6797, ext. 7846.
In Maryland and Sussex County, Delaware: Please contact our representative at (410) 548-5515, ext. 5551.

If You Are Moving: Please give us a call at least 24 hours prior to your move. We'll arrange for a final meter reading at your service address. If you will continue to be a Chesapeake Utilities gas customer, we can also establish service at your new address.

Please complete the online application or call your local Chesapeake Utilities office with the following information: name(s), service address, billing address for final bill, current home telephone number, new telephone number (if known), new service address, social security number and the date you wish to close or transfer your account. Any increase in security deposit fee or past due payments will be required prior to the transfer of service.

Building a New Home? We can continue to serve your natural gas needs in your new home. As you begin to plan and design your new home, give us a call so we can assist you and your contractor with the installation of natural gas service from Chesapeake.

Name or Billing Address Change. Don't forget to call one of our Customer Service Representatives if you change your name or billing address.

For additional information or to contact a customer service representative at customerservice@chpkgas.com